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Management, Client Relations, Media Relations, Investor Relations, Employee Relations, Community Relations, Government Relations

The 6 Relationships of Highly Effective Organizations
by Dale Harley

What is it that separates great organizations from average organizations?

The simple answer is “relationships”, or more specifically, how organizations manage their relationships with their key stakeholders.

Over the past thirty-five years as a business owner, consultant, communications instructor, media junky, politician, community activist and volunteer, Dale Harley has refined the Relationship Centered Model. In his new book, The Six Relationships of Highly Effective Organizations, he outlines how to harness and integrate an organizations’ client, media, investor, employee, community and government relations to maximize the long-term success and growth of organizations.

In this informative and easy to read book, Dale examines these six key relationships that every organization (whether a private sector firm, public institution, or not for profit organization) must focus on to ensure their survival.

After all, you are only as strong as your weakest relationship.

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Dale Harley is the President of Harley House Consultants Inc. and has over thirty-five years’ experience in marketing and communications management. Prior to forming Harley House Consultants Inc. in 1999, he was Vice-President, Government Communications for Canada's largest Communications and Public Relations firm. Dale also founded and served as Managing Partner of D.R. Harley Consultants Limited (with offices in Ottawa, Toronto and Montreal) which, for fourteen years, was highly regarded for its expertise and service in the areas of marketing and communications, strategic planning, public opinion research and evaluation.

Mr. Harley helps his clients build and rehabilitate key stakeholder relationships. His private sector clients include leading firms in the heavy construction industry, home builders, developers and environmental services companies. His public-sector clients take in virtually every federal government department and agency, numerous provincial government ministries and regional/municipal governments. In addition, he has assisted national, provincial and local not-for-profit organizations with their marketing, communications and fundraising needs.

Mr. Harley holds a B.A. in economics-law from Carleton University and is a Certified Management Consultant. He also served two terms as an elected Municipal Councillor with Osgoode Township.

You may contact Dale Harley by phone at 613-882-5684 or through email at

For a copy of free Relationship Centered Model tools and guides, go to:


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