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Books in the FriesenPress online bookstore are printed on-demand as soon as the order is entered and your payment is made. Paperback books can take up to 4 days to print while hardcover books can take up to 7 days to print. Delivery time begins when your book is ready for shipping.

Shipping and Delivery Times

Delivery time begins counting from the time when your books are ready for shipping. When ordering multiple titles your books may ship separately.

If your tracking information shows that your package was delivered, but you can't find it:

Return and Replacement Policy

If your package is damaged during delivery or the product is not what you ordered, please contact FriesenPress using the information below in our Return and Replacement Policy. All bookstore sales are final and non-refundable. We will replace any book damaged in shipping or manufacturing — Please contact us at 1-888-378-6793 or via email at

You have 30 days from the day you receive your book order to submit a claim for any books that arrive damaged or have manufacturing issues.