Business & Economics, Business Etiquette
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The International Business Culture Pathfinder
A Practical Guide to Navigating Cultural Differences in Global Markets
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Knowing how to conduct yourself when traveling abroad for business, academic, government, or non-profit purposes is vital to success. However, finding concise, accurate, and up-to-date information on various countries can often be an onerous...
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Effective Meetings
A Practical Guide
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This book will guide you in creating and conducting meetings that accomplish what they need to – make decisions and have them carried out. It gives you practical, specific, easy-to-use steps you can take to – identify and work within your...
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The Leader's Practice Guide
How to Achieve True Leadership Success
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Against the backdrop of accelerating change and global turbulence, good leadership is called for now more than ever. But what constitutes “good leadership”? Why do teams follow some leaders willingly and others only because there is no better...
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Why we Hate you
A Retailer's Confession
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Is the customer really always right? Heck no. For every friendly and polite customer, there’s an entitled and cranky shopper waiting for the world to be handed to them on a platter. Unreasonable expectations and out of proportion reactions can...