Leading With Care
Your Playbook for Veterinary Practice Management
by Dr. Jacob Adserballe

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Leading With Care is your guide to insightful, dialled-in veterinary practice leadership and operations management. Dr. Jacob Adserballe, BBA, DVM, MBA, brings to the table decades of knowledge and first-hand experience in the trenches of veterinary practice and business. Readers who are just starting out, and those already in the pet veterinary profession, will easily relate to the concepts outlined in this book, expand their knowledge, and expand their toolkit for running a veterinary practice. Each chapter covers an essential topic, imparting wisdom, user-friendly instruction, and practical strategies that leaders in the veterinary profession can use to grow their practice and develop high-performance teams. The Collaborative Intelligence Analysis (CIA) process is a key concept emphasised throughout the book. Through this process, you will be able to: • Develop the best vision, mission, and values to guide your practice • Attract, train, and retain your dream team • Develop an advanced team performance culture • Create a clear and consistent communication schedule • Implement cohesive systems to run your practice effectively and efficiently • Ensure your practice is thriving and growing and determine what to do when it is not The systems taught in this book are supported by implementation materials found in the book's appendices. Use Leading with Care as your hands-on guide to starting your own practice, or implementing needed improvements to an existing practice, so that you can best serve your human and animal communities.

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Jacob immigrated to Canada on his own from Denmark at seventeen years of age. With over thirty years of business and veterinary experience, he has built, launched, and grown multiple successful veterinary practices and other businesses. Dr. Jacob finds joy and fulfilment in helping his colleagues in the veterinary profession develop their practices for the betterment of their financial well-being, team culture, and patient care. He is an enthusiastic learner, entrepreneur, and nature lover. Jacob lives in Lethbridge, Alberta with his wife, kids, dogs, cats, and horses with whom he loves spending time, especially in the great outdoors.

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Contributors

Author

Dr. Jacob Adserballe